Automated Patient Communication That Feels Personal
Stop losing patients to missed appointments and forgotten follow-ups. Our intelligent communication system sends personalized reminders, follow-ups, and reactivation campaigns automatically—reducing no-shows by 80% and bringing inactive patients back.
Your front desk is too busy to send personalized reminders, follow-ups, and reactivation messages. Patients fall through the cracks, appointments get missed, and revenue walks out the door.
Without automated reminders and confirmations, 1 in 4 appointments result in no-shows or last-minute cancellations—devastating your schedule and revenue.
Thousands of inactive patients who never get reactivation calls. They're sitting in your PMS while booking appointments with competitors.
Hours spent daily making reminder calls, sending texts, and managing follow-ups—time that should be spent on patient care and high-value tasks.
Happy patients leave without being asked for reviews. Your online reputation suffers while competitors actively collect 5-star feedback.
Patients with unscheduled treatment never get follow-up. Thousands in potential revenue sits untouched in pending treatment plans.
Different staff members send different messages at different times. No standardized communication process leads to confused, frustrated patients.
Intelligent, personalized messaging that runs automatically based on patient behavior, appointment status, and treatment history—keeping every patient engaged at the right time with the right message.
Automated multi-touch reminder sequences via SMS and email that reduce no-shows by 80%. Patients can confirm, reschedule, or cancel with one click.
Automated care messages after appointments showing you care about patient outcomes. Includes instructions, satisfaction checks, and review requests.
Intelligent campaigns that bring inactive patients back. Personalized messages based on last visit, treatment history, and time since last appointment.
Automated review requests sent to happy patients at the perfect time. Directs them to Google, Facebook, or Yelp with one click.
Nurture sequences for unscheduled treatment plans. Educational content, financing options, and gentle reminders to book next phase.
Patients can reply to any message. AI handles common questions automatically or routes to staff with full context when needed.
Behavior-triggered workflows that run automatically based on patient actions, appointment status, and engagement levels.
Instant confirmation sent via SMS and email. Patient receives appointment details, location, parking info, and can add to calendar with one click.
Automated reminders at 7 days, 48 hours, and morning-of appointment. Each message includes easy confirm/reschedule options and preparation instructions.
Optional pre-visit forms sent via SMS for digital completion. Patient checks in, receives care, and visit is completed in PMS.
Same-day care instructions and 24-hour wellness check sent automatically. System monitors for responses indicating issues or concerns.
3-day satisfaction survey sent. Positive responses trigger review requests with direct links. Negative responses alert staff for immediate follow-up.
If treatment plan exists, automated nurture sequence begins. If hygiene due, 6-month reminder set. System continues engagement automatically.
Enterprise-grade communication platform with all the features you need to keep patients engaged and your schedule full.
Every message includes patient name, appointment details, doctor name, and treatment-specific information automatically.
AI determines optimal send times based on patient engagement patterns and appointment schedules for maximum read rates.
Patients reply directly to messages. Staff inbox shows all conversations with full history and context for seamless responses.
Syncs with Dentrix, Eaglesoft, Open Dental and more. Triggers based on real appointment data and updates PMS automatically.
Enterprise-grade security with encrypted messaging, secure data storage, and full HIPAA compliance for patient protection.
Track message delivery, open rates, response rates, no-show reduction, and ROI with comprehensive reporting.
Send messages in English, Spanish, and other languages automatically based on patient preferences in PMS.
Pre-built templates for every scenario, fully customizable to match your practice voice and branding preferences.
Measurable improvements in patient retention, schedule efficiency, and practice revenue.
Multi-touch reminders with easy confirmation reduce no-shows dramatically. Fill your schedule and stop losing production to empty chairs.
Staff stops making reminder calls and playing phone tag. Redirect that time to patient care and practice growth activities.
Bring inactive patients back automatically. Your database becomes a reliable source of scheduled hygiene and treatment appointments.
Automated review requests capture feedback at the perfect moment. Build your online reputation consistently and automatically.
Patients feel cared for with timely reminders, follow-ups, and educational content. Modern communication meets patient expectations.
Nurture sequences educate patients on pending treatment. They arrive to appointments informed, confident, and ready to move forward.
Any practice looking to reduce no-shows, improve patient retention, and reclaim staff time for higher-value activities.
Scaling patient volume without scaling staff costs. Automation handles increased communication load effortlessly.
Struggling with 20%+ no-show rates? Automated reminders with confirmation reduce missed appointments by 80%.
Standardize communication across all locations. Ensure consistent patient experience regardless of which office they visit.
Thousands of inactive patients never getting reactivated? Automated campaigns bring them back without staff effort.
Building online reputation is critical. Automated review generation captures more feedback from satisfied patients consistently.
Staff spending hours on calls and manual follow-up? Automation frees them to focus on in-person patient experience.
One monthly fee for unlimited automated messages, reminders, and campaigns. No per-message charges, no hidden fees.
Complete automated communication system with PMS integration. No setup fees, unlimited messages, cancel anytime with 30 days notice.
Join practices nationwide that have reduced no-shows by 80% and reclaimed hours of staff time with intelligent automated communication. See the system in action during your demo.
